Post by MaryLPost by John H MeyersDid you run the original Eudora installer for version 7.1.0.9 ?
I installed from the file I downloaded some time ago.
Was the installer file named "Eudora_7.1.0.9.exe" ?
Yes, and the description is "Setup.exe."
Post by MaryLI also have the file for version 6.2, and I'm wondering if I should
try that and then copy version 7.1.0.9 on top of it?
No useful purpose would be served by doing that.
Post by MaryLPost by John H MeyersDid you tell it to keep mail in the "user's App Data" area,
rather than with the program files?
Yes
Did you at any time copy old mail files
into the "program files" directory, or else install several times,
earlier having told the installer to use "program files" for mail?
(neither should be done).
I have not copied any files at all up to this time. I did install it once
without changing the default path. After reading your earlier message, I
uninstalled that version and then installed again adfter creating the Data
and
Attachments folders. I did not do anything with "program files" in
either instance.
Post by MaryLPost by John H MeyersWhat sort of "Data" path is shown by "Help" > "About Eudora"?
Data: C:\Program Files (x86\Qualcomm\Eudora\Data
Application: C:\Program Files (x86)\Qualcomm\Eudora
Not good -- obviously not like the sample correct "Data" path
in the image mentioned below.
This suggests that you may have done what I speculate above,
causing old "user" files (and "Eudora.ini" in particular)
to be found in the Application (program files) area,
which may cause Eudora to ignore what you say you told the installer,
and instead to try to use "program files" for data,
which is not good for Windows 7.
No, I have not copied any of the old user files into the new setup.
This is not what's causing the "password" problem you write about here,
but it will, sooner or later, cause other problems down the road,
so it would be better to straighten this out now,
by expunging from the Application path at least "Eudora.ini"
or even all files having "last modified" dates later than October 2006,
then re-run the original installer,
making sure to choose "User's application data" for mail.
Considering what I just wrote, can I even do this?--since I have not
copied any old files.
Post by MaryLPost by John H MeyersHere is an image of what's typical and proper (note that
http://eudorabb.qualcomm.com/attachment.php?attachmentid=548
(clicking the "Data" or "Application" path will open either one in Windows)
I don't understand your previous line.
Clicking on the "Application" path shows various folders.
It shows what's in the directory at the path that you clicked,
which should be both some files and some additional folders.
If you see "Eudora.ini" and some mailbox files in the "Application"
directory,
none of those should be there, because Windows 7's security system
will not let those files be updated by the application.
I found "Eudora.ini" and "UIGNORE.TLX" in the "Data" folder. I don't even
see the "Application" directory
when I look in the Qualcomm folder. Where should I locate it? I have only
had Windows 7 for one day, and
I have not found a "Search" box such as what I had in Vista. When I typed
"Application" in the search box under
the Start key, and enormous number of places were listed and I could not
locate Eudora in the list.
Unfortunately, Windows doesn't just stop on an error when that happens,
but instead shifts the writing of files to another area,
without letting the application know that it is doing this,
which ends up having multiple versions of the files in different locations,
and numerous weird errors which are hard to explain, yet which go away
if the original situation of wrong "Data" path is corrected.
Post by MaryLPost by John H MeyersDid you copy all of your original data (the complete folder contents,
including all files and all sub-directories) to the new "Data" area on Win7?
That's how to migrate data and all settings in such a manner
that Eudora will start exactly as it was on any older system,
without missing a beat, and everything will work the same as before.
I'm not sure if I will be able to do this.
I had a complete crash, and it was impossible to reboot.
Restore disks and even the original set of Windows disks could not be installed.
So, there is really no way to migrate from one disk to another.
I don't use a true backup program. However, I have folders on an external hard disk
(several of them, in fact--rotating) where I copied all of my data files.
I did not know how to do that correctly for Eudora, so I have a folder
where I copied all *.mbx and *.toc files, in addition to the two NNdbase files.
I also copied everything in the Attachments folder.
Would any of this help with my current situation?
Once Eudora opens with the "Data" directory showing at a correct path
you can open that path by clicking on it, then close Eudora,
then copy those old files into the still open "Data" directory.
What about the *.mbx and *.toc files? Are they of any use? I don't seem to
have the old "Eudora.ini" file. Do you mean that these files should be
copied into
the "Data" folder even without Eudora.ini?
If you saved your old "Eudora.ini" settings file, copy that as well;
otherwise you must re-construct all your accounts and settings.
Post by MaryLAny time I try to either send or retrieve mail,
the dialog box asks for my password. When I enter a password,
<Dominant>, 1 message left to send, MAIL FROM: <my address>[time]
MAIL FROM ,my address. and then the SMTP server [smtp.suddenlink.net]
said: 553 Authentication is required to send mail as <my address>
Incidentally, I do have a check mark in the Authentication line under Options.
The sole "password" problem is that your username+password
was rejected by the outgoing (SMTP) server.
This is the same username and password that I used with Eudora on my old
computer (up until a
week ago). Likewise, it is the same username password that SuddenLink still
accepts for their webmail.
Eudora proceeds to try to send a message anyway,
after a failure to authenticate, and the outgoing server then says,
hey, you have not yet authenticated, so I won't send any message for you.
You think that you have authenticated by simply check-marking the box,
but unfortunately, you also need to correct either your username
or your password, or both, which the outgoing server doesn't like.
Thank you for having posted the actual error message -- as you can see,
the original statement of an earlier post that "I cannot find any way
to enter my password" was miles off the mark about what happened,
but the actual details of "I did this, and then got that exact message"
are the sort of thing which, if everyone did the same when posting,
would lead to direct and accurate understanding of the problem.
As to your "Data" path, it's like when you walk into the dentist's office
to get your teeth whitened, but they want to x-ray everything anyway,
doing which finds some cavities needing fillings as well -- you didn't
ask for the additional examination, but it uncovered more issues
that you needed to address anyway, which it is the responsibility
of the professional office to try to do, for preventing worse problems
from developing in the future. Hope this helps.
I'm still lost, as you can probably see from my comments. Have I said
anything that would help me in following the maze (with my limited
understanding)?
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