Katamail. com no longer works in POP3. Help!

[i***@jejejeje.it]

Hi, I use Eudora 7.1 and I have several katamail.com accounts but they
don't download the mails anymore. Unbelievable but true. I configured
them with pop.katamail.com and smtp.katamail.com
What should I do toget the mails again? Has anything changed in the
parameters? Thanks

[Dennis Lee Bieber]

Post by i***@jejejeje.it
Hi, I use Eudora 7.1 and I have several katamail.com accounts but they
don't download the mails anymore. Unbelievable but true. I configured
them with pop.katamail.com and smtp.katamail.com
What should I do toget the mails again? Has anything changed in the
parameters? Thanks

"no longer works" is uninformative... as is "don't download".

How are the personalities configured?

What does the log file say? (Set logging options for all bytes
sent/received -- if you don't have logging options, install the esoteric
plugin, make the settings; then tell Eudora to fetch new messages; exit
Eudora, open log file)

C:\Users\Wulfraed>type %appdata%\Qualcomm\Eudora\eudora.log

{though using an editor may be easier to search}
C:\Users\Wulfraed>notepad %appdata%\Qualcomm\Eudora\eudora.log

If you post extracts from the log, make sure you obscure the password
responses (they are easily converted from the notation in the log file,
especially if "PASS" protocol is used).
{I have four personalities, so I've filtered the log to just one thread ID
-- this is from the connect, login, check for messages, and logoff}

-=-=-=-
2880 16: 2.18 Open 209.86.93.206:110
2880 64: 2.18 Rcvd: "+OK NGPopper vEL_0_1_42_P at earthlink.net ready
<***@mp-resolute.atl.sa.earthlink.net>\r\n"
2880 32: 2.18 Sent: "CAPA\r\n"
2880 64: 2.18 Rcvd: "+OK\r\n"
2880 64: 2.18 Rcvd: "apop\r\n"
2880 64: 2.18 Rcvd: "pass\r\n"
2880 64: 2.18 Rcvd: "top\r\n"
2880 64: 2.18 Rcvd: "uidl\r\n"
2880 64: 2.18 Rcvd: "user\r\n"
2880 64: 2.18 Rcvd: ".\r\n"
2880 32: 2.18 Sent: "APOP ***@ix.netcom.com <OBSCURED>\r\n"
2880 64: 2.18 Rcvd: "+OK wlfraed has 1 messages (20890 octets).\r\n"
2880 32: 2.18 Sent: "STAT\r\n"
2880 64: 2.18 Rcvd: "+OK 1 20890\r\n"
2880 32: 2.18 Sent: "UIDL\r\n"
2880 64: 2.18 Rcvd: "+OK\r\n"
2880 64: 2.18 Rcvd: "1 11e9-d8a6-7c29a5e0-afe7-00144ff39834\r\n"
2880 8192: 2.18 UIDL 1 11e9-d8a6-7c29a5e0-afe7-00144ff39834 1881395207
2880 64: 2.18 Rcvd: ".\r\n"
2880 8192: 2.18 Begin reconciling LMOS lists for
***@[e-mail]
2880 8192: 2.18 Old 1 hash 1881395207 gmt 5D80F66A flags 0x1252 0x128A Ff
rR kk ss dd
2880 8192: 2.18 Done reconciling LMOS lists for
***@[e-mail]
2880 8192: 2.18 Backing up LMOS file for
***@[e-mail]
2880 128: 2.18 Backed up
"C:\Users\Wulfraed\AppData\Roaming\Qualcomm\Eudora\spool\lmos.dat" to
"C:\Users\Wulfraed\AppData\Roaming\Qualcomm\Eudora\spool\lmos.dat.001" (0)
2880 8192: 2.18 Writing LMOS file for
***@[e-mail]
2880 8192: 2.18 Msg 1 hash 1881395207 gmt 5D80F41A flags 0x128A f R k s d
2880 8192: 2.18 Begin fetching messages for :
***@[e-mail]
2880 8192: 2.18 Begin purging messages for :
***@[e-mail]
2880 8192: 2.18 Done purging messages for :
***@[e-mail]
2880 8192: 2.18 Writing LMOS file for
***@[e-mail]
2880 8192: 2.18 Msg 1 hash 1881395207 gmt 5D80F41A flags 0x128A f R k s d
2880 32: 2.18 Sent: "QUIT\r\n"
2880 64: 2.18 Rcvd: "+OK\r\n"
-=-=-=-

What does your log show for such a sequence.


https://imapsmtp.email/katamail-smtp-imap-email-settings.html shows
katamail using port 465 -- but that port number is deprecated
(https://www.mailgun.com/blog/which-smtp-port-understanding-ports-25-465-587
). So sending may require setting "required, alternate port"

That site also claims katamail to be using port 993 for inbound mail --
but port 993 is assigned to IMAP, not POP. POP3 secure is on port 995
(NOTE: they do run a POP3 server on port 110 - and STLS might be STARTTLS,
so configuring the inbound as POP, "If available, STARTTLS", and *
passwords might suffice [APOP is not shown in the capability list

C:\Users\Wulfraed>telnet pop.katamail.com 110
+OK Dovecot ready.
<74c3.84c.5d814546.46jlWXqMgEeYSbfLc0Urkg==@director-km-1> capa +OK CAPA
TOP UIDL RESP-CODES PIPELINING AUTH-RESP-CODE STLS USER SASL PLAIN LOGIN
CRAM-MD5 . quit +OK Logging out
Connection to host lost.


I can't validate the outgoing mail -- only port 465 responds, and it
wants to use SSL encryption so I don't get any text.

https://pepipost.com/blog/25-465-587-2525-choose-the-right-smtp-port/
"Don’t use port 465, because this port is no longer an accepted standard
for SMTP."

Given the above (and testing in Pandora as it reveals ports for
options).

POP, password, if available STARTTLS (should use port 110)
SMTP, authorization? (try with/without), REQUIRED ALTERNATE PORT

[i***@jejejeje.it]

Post by Dennis Lee Bieber
How are the personalities configured?

Generic Properties
Email address: ***@katamail.com
User Name: ***@katamail.com
SMTP Server: mail.tin.it
Secure Socket when sending: Never

Incoming mail
Server: pop.katamail.com
Configuration: POP (checked)
Secure Socket when checking: Never

When I chek for new emails I get this error:
ERR Account is temporarily unavailable

I'm not an expert and I can't verify other settings, sorry.
I only know those settings worked well some time ago.
Thank you!

[Dennis Lee Bieber]

Post by i***@jejejeje.it

Post by Dennis Lee Bieber
How are the personalities configured?

Generic Properties
SMTP Server: mail.tin.it
Secure Socket when sending: Never

That implies you submit the mail using a different server, not directly
to a katamail server -- unless tin.it owns katamail. You might need a relay
personality using the tin.it account.

Post by i***@jejejeje.it
Incoming mail
Server: pop.katamail.com
Configuration: POP (checked)
Secure Socket when checking: Never

I'd still suggest trying "If available, STARTTLS"

Post by i***@jejejeje.it
ERR Account is temporarily unavailable

That error normally would imply the problem is at the server end. You'd
have to talk to them.

[i***@jejejeje.it]

Hello, thanks for your reply. I changed to "smtp.katamail.com" and "If
available, STARTTLS" but nothing changed. What a pity.

Post by Dennis Lee Bieber

Post by i***@jejejeje.it
Generic Properties
SMTP Server: mail.tin.it
Secure Socket when sending: Never

That implies you submit the mail using a different server, not directly
to a katamail server -- unless tin.it owns katamail. You might need a relay
personality using the tin.it account.

Post by i***@jejejeje.it
Incoming mail
Server: pop.katamail.com
Configuration: POP (checked)
Secure Socket when checking: Never

I'd still suggest trying "If available, STARTTLS"

Post by i***@jejejeje.it
ERR Account is temporarily unavailable

That error normally would imply the problem is at the server end. You'd
have to talk to them.

[i***@jejejeje.it]

Hey, have just created a new account with "gmx.com". It is able to
check the emails but it is not able to send emails.
I configured it in this way:
SMTP SERVER: smtp.gmx.com
POP: pop.gmx.com
When I try to send an email I get this error:
ERROR Talking to SMTP Server (554 smtp205.alice.it Service not
available).
Why do I have this problem?
Thanks

[Dennis Lee Bieber]

Post by i***@jejejeje.it
Hey, have just created a new account with "gmx.com". It is able to
check the emails but it is not able to send emails.
SMTP SERVER: smtp.gmx.com
POP: pop.gmx.com

Again you do not provide enough information... You named the servers,
but NOT the connection style...

Post by i***@jejejeje.it
ERROR Talking to SMTP Server (554 smtp205.alice.it Service not
available).

This is not the same server you stated to have set up...

C:\Users\Wulfraed>ping smtp.gmx.com

Pinging smtp.gmx.com [212.227.17.174] with 32 bytes of data:
Reply from 212.227.17.174: bytes=32 time=151ms TTL=240
Reply from 212.227.17.174: bytes=32 time=143ms TTL=240
Reply from 212.227.17.174: bytes=32 time=151ms TTL=240
Reply from 212.227.17.174: bytes=32 time=147ms TTL=240

Ping statistics for 212.227.17.174:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 143ms, Maximum = 151ms, Average = 148ms

C:\Users\Wulfraed>ping smtp205.alice.it

Pinging smtp205.alice.it [82.57.200.101] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 82.57.200.101:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Wulfraed>

Post by i***@jejejeje.it
Why do I have this problem?

https://support.gmx.com/pop-imap/imap/windowsmailapp.html
"""
Outgoing (SMTP) server:mail.gmx.com
Port (outgoing server): 587
Outgoing Server requires SSL: No (uncheck)
"""

So... two things... You have the "wrong" name for the SMTP server, and
you need to use the 587 "submission" port. (I put "wrong" in quotes as it
turns out smtp.gmx.com:587 will connect). Using port 25 will not connect.


I have a strong suspicion that, by this time, you have multiple
personalities all misconfigured, since you got an error message from
"alice.it" -- so far, you've had FOUR different ISP/email providers in your
posts:

gmx.com
katamail.com
alice.it
tin.it

C:\Users\Wulfraed>nslookup mail.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: mail.gmx.com
Addresses: 212.227.17.184
212.227.17.174


C:\Users\Wulfraed>nslookup smtp.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: smtp.gmx.com
Addresses: 212.227.17.174
212.227.17.184


C:\Users\Wulfraed>nslookup pop.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: pop.gmx.com
Addresses: 212.227.17.187
212.227.17.171


C:\Users\Wulfraed>nslookup smtp205.alice.it
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: smtp205.alice.it
Address: 82.57.200.101


C:\Users\Wulfraed>nslookup mail.tin.it
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: mail.tin.it
Address: 62.211.72.20


C:\Users\Wulfraed>nslookup smtp.katamail.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1

Non-authoritative answer:
Name: smtp.katamail.com
Address: 213.205.35.70


smtp.katamail.com
uses port 465, won't connect on 25 or 587. On Eudora, that means
"Required, Alternate Port" is the only choice. If katamail doesn't like
SSL, you are probably out of luck.

mail.tin.it
uses port 587 ("submission port"), I'd recomment "If Available,
STARTTLS" (that way, if they support it, you get encrypted traffic rather
than clear text)

mail.gmx.com / smtp.gmx.com
uses port 587 -- again I recommend also "If Available, STARTTLS"

smtp205.alice.it
DOES NOT CONNECT ON any PORT (SMTP 25, deprecated ALTERNATE 465,
SUBMISSION 587)

[Piet]

Post by Dennis Lee Bieber

Post by i***@jejejeje.it
Hey, have just created a new account with "gmx.com". It is able to
check the emails but it is not able to send emails.
SMTP SERVER: smtp.gmx.com
POP: pop.gmx.com

Again you do not provide enough information... You named the servers,
but NOT the connection style...

Nor the recipient.

Post by Dennis Lee Bieber

Post by i***@jejejeje.it
ERROR Talking to SMTP Server (554 smtp205.alice.it Service not available).

This is not the same server you stated to have set up...

The recipient could have an alice.it address or some other address
for which the MX RR points to smtp.alice.it. The error message would
then be the one received in the on-the-fly connection by smtp.gmx.com
to smtp.alice.it (which itself could be a cluster).
The "service not available" could be the final result of a number of
failed attempts to connect to smtp.alice.it, but it could also denote
"mail is spam" or "sender IP blacklisted". The problem with 554 is that
it has always been (ab)used as a last resort where no other 5xx really
applies. The same goes for "service not available". The best explanation
I've seen sofar is "The transaction failed. Blame it on the weather".

-p

[i***@jejejeje.it]

Demis, after reading your suggestion I solved my problems.
I chose: mail.gmx.com and 587 Port. Now everything is OK.
I thank you a lot.

Post by Dennis Lee Bieber

Post by i***@jejejeje.it
Hey, have just created a new account with "gmx.com". It is able to
check the emails but it is not able to send emails.
SMTP SERVER: smtp.gmx.com
POP: pop.gmx.com

Again you do not provide enough information... You named the servers,
but NOT the connection style...

Post by i***@jejejeje.it
ERROR Talking to SMTP Server (554 smtp205.alice.it Service not
available).

This is not the same server you stated to have set up...
C:\Users\Wulfraed>ping smtp.gmx.com
Reply from 212.227.17.174: bytes=32 time=151ms TTL=240
Reply from 212.227.17.174: bytes=32 time=143ms TTL=240
Reply from 212.227.17.174: bytes=32 time=151ms TTL=240
Reply from 212.227.17.174: bytes=32 time=147ms TTL=240
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Minimum = 143ms, Maximum = 151ms, Average = 148ms
C:\Users\Wulfraed>ping smtp205.alice.it
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Wulfraed>

Post by i***@jejejeje.it
Why do I have this problem?

https://support.gmx.com/pop-imap/imap/windowsmailapp.html
"""
Outgoing (SMTP) server:mail.gmx.com
Port (outgoing server): 587
Outgoing Server requires SSL: No (uncheck)
"""
So... two things... You have the "wrong" name for the SMTP server, and
you need to use the 587 "submission" port. (I put "wrong" in quotes as it
turns out smtp.gmx.com:587 will connect). Using port 25 will not connect.
I have a strong suspicion that, by this time, you have multiple
personalities all misconfigured, since you got an error message from
"alice.it" -- so far, you've had FOUR different ISP/email providers in your
gmx.com
katamail.com
alice.it
tin.it
C:\Users\Wulfraed>nslookup mail.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: mail.gmx.com
Addresses: 212.227.17.184
212.227.17.174
C:\Users\Wulfraed>nslookup smtp.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: smtp.gmx.com
Addresses: 212.227.17.174
212.227.17.184
C:\Users\Wulfraed>nslookup pop.gmx.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: pop.gmx.com
Addresses: 212.227.17.187
212.227.17.171
C:\Users\Wulfraed>nslookup smtp205.alice.it
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: smtp205.alice.it
Address: 82.57.200.101
C:\Users\Wulfraed>nslookup mail.tin.it
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: mail.tin.it
Address: 62.211.72.20
C:\Users\Wulfraed>nslookup smtp.katamail.com
Server: dsldevice6.attlocal.net
Address: 2600:1700:e630:890::1
Name: smtp.katamail.com
Address: 213.205.35.70
smtp.katamail.com
uses port 465, won't connect on 25 or 587. On Eudora, that means
"Required, Alternate Port" is the only choice. If katamail doesn't like
SSL, you are probably out of luck.
mail.tin.it
uses port 587 ("submission port"), I'd recomment "If Available,
STARTTLS" (that way, if they support it, you get encrypted traffic rather
than clear text)
mail.gmx.com / smtp.gmx.com
uses port 587 -- again I recommend also "If Available, STARTTLS"
smtp205.alice.it
DOES NOT CONNECT ON any PORT (SMTP 25, deprecated ALTERNATE 465,
SUBMISSION 587)

[Piet]

Post by i***@jejejeje.it
Generic Properties
SMTP Server: mail.tin.it

What does katamail.com have to do with tin.it?
katamail.com belongs to tiscali.
tin.it belongs to telecom italia.

-p

[i***@jejejeje.it]

Hi Piet,
thanks for your reply. Sometimes I put another ser4ver when the
proprietary senrver desn't work. When I put "out.alice.it" on SMTP
gmail server, it works fine.

Now I changed the settings to my "gmx.com" account, now I put
"smtp.tiscali.it" and "pop.tiscali.it", but it doesn't work again.
Maybe do I have to enter to the Tiscali web site and enjoyTiscali?

Anyway doing some search I'm noticing I have to choose 465 Port.
How can I choose the 465 Port in Edudora? I don't see this option.
Thanks

Post by Piet
What does katamail.com have to do with tin.it?
katamail.com belongs to tiscali.
tin.it belongs to telecom italia.

[Dennis Lee Bieber]

Post by i***@jejejeje.it
Hi Piet,
thanks for your reply. Sometimes I put another ser4ver when the
proprietary senrver desn't work. When I put "out.alice.it" on SMTP
gmail server, it works fine.
Now I changed the settings to my "gmx.com" account, now I put
"smtp.tiscali.it" and "pop.tiscali.it", but it doesn't work again.
Maybe do I have to enter to the Tiscali web site and enjoyTiscali?

You can't just mix&match servers. If you really have a gmx.com email
account (***@gmx.com) you MUST use that as the login name for gmx.com
servers.

If you just change the server name, you'll fail because the login name
is not used for that server.

Post by i***@jejejeje.it
Anyway doing some search I'm noticing I have to choose 465 Port.
How can I choose the 465 Port in Edudora? I don't see this option.
Thanks

Connection mode: REQUIRED, ALTERNATE PORT
Though if the servers don't want SSL/TLS, that may be a problem. Per the
IANA, 465 is not supposed to be used anymore for SMTP submittal, and when
it was, it was an SSL wrapper around SMTP